When you are ready to incorporate live chat into your business website, there are a few things you need to look out for. Choosing the right software […]
When you are ready to incorporate live chat into your business website, there are a few things you need to look out for. Choosing the right software […]
Business relationships involves the exchange of data and information between two entities. Usually, a business and a customer or two business entities. Everything in life boils down […]
Live chat has become a veritable tool for businesses that seek conversion increase in the number of visitors to their website. It allows a representative of the […]
Like with any other form of customer service, you can also encounter angry customers with live chat, but, like with every other form of customer service, there […]
You’ve probably had to deal with live chat in a business setting before. Perhaps you were visiting a website and a chat window opened, politely asking you […]
Compared to the last two years, the availability of Dutch websites via live chat has improved in 2016. This is why it is time to look at […]
If your company is growing, it could be a good idea to outsource certain aspects of your working activities; aspects that you need not necessary manage yourself. […]
That outsourcing live chat reaps rewards is something we already knew at LiveChat Pro, but a recent study into one of our customers has restated the fact. […]
Many people purely consider live chat a customer-service tool. This is unsurprising, because it is certainly highly suitable for this (if not more so than other channels). […]
If you’ve made the decision to start offering with live chat, you will be faced with the following question: am I going to outsource or manage everything […]