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2014 study: 42% of studies websites are not available via live chat during the day

20/07/2017 Anthony Carter Live chat, Live Chat Best Practices Comments Off on 2014 study: 42% of studies websites are not available via live chat during the day
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During the first two weeks of this month, we have studied the availability of live chat on 108 Dutch websites. These websites, ranging from webshops and online […]

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Recent posts
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  • Guide to Customer Satisfaction Surveys 14/07/2022
  • What is a Customer Health Score (CHS)? 28/06/2022
  • Your guide to WhatsApp support in 2022 20/06/2022
  • How the pandemic has changed customer service forever 09/06/2022
  • How to use Twitter for customer support 31/05/2022
  • Running an online store? Avoid these 8 common customer service mistakes 24/05/2022
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  • Best practices for customer service through Facebook Messenger 04/05/2022
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