New client: HAN University of Applied Sciences
This university of applied sciences wanted to make its website more personal and add a low-threshold channel to the existing channels (phone, e-mail) on the site. They did not have the people to provide the site with live chat, so they decided to outsource live chat to us. Currently, only a part of the site has live chat, but this will be further expanded in the future. Most visitors are upcoming students who are considering studying at the HAN. The employees of LiveChat Pro use the chat to show visitors around the site and make appointments for an advisory talk with a coordinator if the visitor desires it.