If you’ve made the decision to start offering with live chat, you will be faced with the following question: am I going to outsource or manage everything […]
If you’ve made the decision to start offering with live chat, you will be faced with the following question: am I going to outsource or manage everything […]
For many companies, outsourcing live chat has many advantages and few disadvantages. However, it should be noted that this doesn’t apply to every company. To determine whether […]
When you decide to implement live chat, at a certain point, the question arises whether you’re going to do it all by yourself or whether you will […]
There are various reasons for outsourcing live chat to a specialised company. A common reason is that you do not have personnel that possess the right skillset, […]