A study set up by LiveChat Pro among 98 Dutch webshops with live chat shows shocking results. The average live chat operator of a webshop scores a […]
A study set up by LiveChat Pro among 98 Dutch webshops with live chat shows shocking results. The average live chat operator of a webshop scores a […]
Companies, educational institutions, and other organisations have embraced the Internet to increase their presence and attract customers; all this in an attempt to generate more sales in […]
In late September, we studied the response times through the various communication channels of the 50 largest online retailers from the Twinkle Retail Top 100, which was […]
In late September, we investigated the use of different communication channels by companies in the Twinkle Retail Top 100, a list of the hundred largest online retailers […]