{"id":11644,"date":"2018-06-04T16:50:40","date_gmt":"2018-06-04T14:50:40","guid":{"rendered":"https:\/\/www.digitalcustomercare.eu\/customer-experience\/"},"modified":"2021-06-03T14:54:33","modified_gmt":"2021-06-03T12:54:33","slug":"customer-experience","status":"publish","type":"page","link":"https:\/\/www.digitalcustomercare.eu\/en\/customer-experience\/","title":{"rendered":"Customer experience"},"content":{"rendered":"
[vc_row full_width=”stretch_row_content_no_spaces” full_height=”yes” el_class=”website-cover-image” css=”.vc_custom_1555472365231{margin-top: -50px !important;background-image: url(https:\/\/www.digitalcustomercare.eu\/wp-content\/uploads\/2019\/04\/MG_9494SD-e1555472328643.jpg?id=2164) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/2″] In addition to familiarizing our staff with your policy, we focus on product knowledge. Only with in-house product knowledge can we speak to your customers in the right way and give them a good contact experience.<\/p>\n Another important aspect of improving the customer experience is optimizing your website. A website that doesn\u2019t function (properly) is often a major source of irritation for customers. It can cause them to leave your website prematurely and opt for a competitor’s website that works better.<\/p>\n Because of this, we look at the crucial parts of your website and determine where the customer experience<\/em> (CX) could be improved. Does the contact page contain all the relevant information? Does it work, and can the customer navigate it properly? Do all the links work and is the product page complete? We walk through your website step by step. Where necessary we improve the functionality which will contribute to converting website visitors into serious leads and paying customers.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1541485655386{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #eeeeee !important;}”][vc_column width=”1\/4″]Customer experience<\/h1>
Digital Customer Care Company looks at the crucial parts of your website and determines where the customer experience could be improved.<\/h6><\/header>[\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1555382816788{margin-top: 50px !important;}”][vc_column][vc_column_text]If you want to improve the customer experience<\/em> for your company, Digital Customer Care Company is the right solution for you. We always ensure that our staff is properly trained and educated before we start working for a customer.<\/p>\n