{"id":11734,"date":"2018-06-04T16:51:15","date_gmt":"2018-06-04T14:51:15","guid":{"rendered":"https:\/\/www.digitalcustomercare.eu\/meertaligheid\/"},"modified":"2022-10-12T08:11:01","modified_gmt":"2022-10-12T06:11:01","slug":"multilingual","status":"publish","type":"page","link":"https:\/\/www.digitalcustomercare.eu\/en\/multilingual\/","title":{"rendered":"Multilingual"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” full_height=”yes” el_class=”website-cover-image” css=”.vc_custom_1555472365231{margin-top: -50px !important;background-image: url(https:\/\/www.digitalcustomercare.eu\/wp-content\/uploads\/2019\/04\/MG_9494SD-e1555472328643.jpg?id=2164) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/2″]

Multilingual<\/h1><\/header>[\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1665555055848{margin-top: 50px !important;}”][vc_column width=”2\/3″][vc_column_text]You may be doing (or are planning to do) business with customers abroad. This is why it\u2019s important to at least provide customer service in English as well. But offering other languages \u200b\u200bis an extra service that your foreign-language customers will certainly appreciate. It\u2019s important to research where your customers are from. That way, you can add the correct languages \u200b\u200bto your customer service.<\/p>\n

A multilingual website is a good place to start if you want to implement multilingual customer service. When your customers can select the language themselves, you can track which languages \u200b\u200bare chosen most frequently. Collecting website data or doing a survey can be useful to find out more about the language needs of the customer.<\/p>\n

Whatever the reason may be that your customers speak other languages, you need to be able to find the right staff to support those languages. And that can be difficult.<\/p>\n

Outsource customer service in multiple languages<\/h1>\n

Digital Customer Care Company is always looking<\/a> for customer-friendly people with a knack for languages. That way, you don’t have to find these employees yourself. In addition to English, we offer our customers service in Dutch, German, French, Arabic, Italian, Portuguese and Spanish<\/strong>, and we\u2019re working on adding other languages \u200b\u200bto this list soon.<\/p>\n

If you don’t know which languages \u200b\u200byou should add to customer service, we can review this with you. Contact us<\/a> and we\u2019ll discuss the possibilities together. This way, you can be sure that you\u2019re getting the most out of your company and the market.[\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”left-column-page”][vc_single_image image=”2122″ img_size=”full” alignment=”center”][vc_column_text]<\/p>\n

Expand your sales area<\/h3>\n

Many companies today operate internationally. International business expands the market considerably, especially if you\u2019re originally located in a small country, like the Netherlands. A larger market increases your chances of success.<\/p>\n

This is why it\u2019s important to be able to speak to customers in their own language. We offer customer service in English, Dutch, German, French,<\/strong> Italian, Portuguese<\/strong> and Spanish<\/strong>.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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