{"id":11734,"date":"2018-06-04T16:51:15","date_gmt":"2018-06-04T14:51:15","guid":{"rendered":"https:\/\/www.digitalcustomercare.eu\/meertaligheid\/"},"modified":"2022-10-12T08:11:01","modified_gmt":"2022-10-12T06:11:01","slug":"multilingual","status":"publish","type":"page","link":"https:\/\/www.digitalcustomercare.eu\/en\/multilingual\/","title":{"rendered":"Multilingual"},"content":{"rendered":"
[vc_row full_width=”stretch_row_content_no_spaces” full_height=”yes” el_class=”website-cover-image” css=”.vc_custom_1555472365231{margin-top: -50px !important;background-image: url(https:\/\/www.digitalcustomercare.eu\/wp-content\/uploads\/2019\/04\/MG_9494SD-e1555472328643.jpg?id=2164) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/2″] A multilingual website is a good place to start if you want to implement multilingual customer service. When your customers can select the language themselves, you can track which languages \u200b\u200bare chosen most frequently. Collecting website data or doing a survey can be useful to find out more about the language needs of the customer.<\/p>\n Whatever the reason may be that your customers speak other languages, you need to be able to find the right staff to support those languages. And that can be difficult.<\/p>\nMultilingual<\/h1><\/header>[\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1665555055848{margin-top: 50px !important;}”][vc_column width=”2\/3″][vc_column_text]You may be doing (or are planning to do) business with customers abroad. This is why it\u2019s important to at least provide customer service in English as well. But offering other languages \u200b\u200bis an extra service that your foreign-language customers will certainly appreciate. It\u2019s important to research where your customers are from. That way, you can add the correct languages \u200b\u200bto your customer service.<\/p>\n
Outsource customer service in multiple languages<\/h1>\n