{"id":216,"date":"2018-07-17T08:00:34","date_gmt":"2018-07-17T06:00:34","guid":{"rendered":"http:\/\/www.digitalcustomercare.nl\/home\/"},"modified":"2023-07-21T10:11:49","modified_gmt":"2023-07-21T08:11:49","slug":"home","status":"publish","type":"page","link":"https:\/\/www.digitalcustomercare.eu\/en\/","title":{"rendered":"Home"},"content":{"rendered":"
[vc_row full_width=”stretch_row_content_no_spaces” full_height=”yes” content_placement=”middle” css=”.vc_custom_1622724931638{margin-top: 0px !important;padding-top: 280px !important;padding-bottom: 280px !important;background-image: url(https:\/\/www.digitalcustomercare.eu\/wp-content\/uploads\/2019\/04\/MG_9959-edited-e1555475296154.jpg?id=2043) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”website-cover-image”][vc_column][vc_column_text css=”.vc_custom_1622311997250{padding-top: 50px !important;}”]<\/p>\n
[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1515771875614{padding-top: 100px !important;}”][vc_column][vc_tta_tabs alignment=”center” active_section=”1″][vc_tta_section title=”Outsource customer service” tab_id=”1536682236347-36c176b0-b5a4″][vc_row_inner css=”.vc_custom_1515772438971{padding-top: 70px !important;padding-bottom: 100px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238137536{padding-right: 45px !important;padding-left: 45px !important;}” offset=”vc_col-lg-6 vc_col-md-12″][vc_single_image image=”32231″ img_size=”full”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238145310{padding-top: 60px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-12″] [\/vc_column_text][vc_row_inner css=”.vc_custom_1554955026171{margin-top: 50px !important;border-top-width: 1px !important;padding-top: 30px !important;border-top-color: rgba(255,255,255,0.2) !important;border-top-style: solid !important;}”][vc_column_inner width=”1\/4″]Outsource customer service<\/h2>
Digital Customer Care Company is happy to take customer service off your hands. We keep an eye on all channels 24x7 and respond immediately.<\/h6><\/header>[vc_empty_space height=”15px”]Read more...<\/span><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Outsource technical support” tab_id=”1666700723894-004a4b48-9fae”][vc_row_inner css=”.vc_custom_1515772438971{padding-top: 70px !important;padding-bottom: 100px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238137536{padding-right: 45px !important;padding-left: 45px !important;}” offset=”vc_col-lg-6 vc_col-md-12″][vc_single_image image=”32226″ img_size=”full”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238145310{padding-top: 60px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-12″]
Outsource technical support<\/h2>
Digital Customer Care Company is happy to take technical support off your hands. 24 hours a day, 7 days a week<\/h6><\/header>[vc_empty_space height=”15px”]Read more...<\/span><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Outsource live chat” tab_id=”1515088440396-1b40f339-57ec7e4e-a7b1″][vc_row_inner css=”.vc_custom_1515772438971{padding-top: 70px !important;padding-bottom: 100px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238137536{padding-right: 45px !important;padding-left: 45px !important;}” offset=”vc_col-lg-6 vc_col-md-12″][vc_single_image image=”610″ img_size=”full”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238145310{padding-top: 60px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-12″]
Outsource live chat<\/h2>
Digital Customer Care Company offers extra capacity and flexibility when you need it. Our staff has the right skills. Could your customer service department use some help? Outsource live chat to us!<\/h6><\/header>[vc_empty_space height=”15px”]Read more...<\/span><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Implementation and consultancy” tab_id=”1515088441507-05b0d74f-11d77e4e-a7b1″][vc_row_inner css=”.vc_custom_1515772454075{padding-top: 70px !important;padding-bottom: 100px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238170547{padding-right: 45px !important;padding-left: 45px !important;}” offset=”vc_col-lg-6 vc_col-md-12″][vc_single_image image=”616″ img_size=”full”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238178987{padding-top: 60px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-12″]
Implementation and consultancy<\/h2>
From selecting the best live chat software for your needs, to realizing customer-specific integrations. Digital Customer Care Company guides you through the entire process of setting up live chat for your customer service.<\/h6><\/header>[vc_empty_space height=”15px”]Read more...<\/span><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Live chat training” tab_id=”1536682251701-55b4961a-38fa”][vc_row_inner css=”.vc_custom_1515772446994{padding-top: 70px !important;padding-bottom: 100px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238153686{padding-right: 45px !important;padding-left: 45px !important;}” offset=”vc_col-lg-6 vc_col-md-12″][vc_single_image image=”618″ img_size=”full”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238160794{padding-top: 60px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-12″]
Live chat training<\/h2>
Do you want to use live chat as a fully-fledged communication channel? Digital Customer Care Company offers training sessions to train operators, team leaders, and managers in your company.<\/h6><\/header>[vc_empty_space height=”15px”]Read more...<\/span><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Analytics and business intelligence” tab_id=”1515088440909-fd412287-d84e7e4e-a7b1″][vc_row_inner css=”.vc_custom_1515772446994{padding-top: 70px !important;padding-bottom: 100px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238153686{padding-right: 45px !important;padding-left: 45px !important;}” offset=”vc_col-lg-6 vc_col-md-12″][vc_single_image image=”709″ img_size=”full”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1522238160794{padding-top: 60px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-12″]
Analytics and business intelligence<\/h2>
Digital Customer Care Company uses IBM Watson's advanced text analysis software to extract useful information from the unstructured data of social media and live chat messages.<\/h6><\/header>[vc_empty_space height=”15px”]Read more...<\/span><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1583999113243{padding-top: 100px !important;padding-bottom: 100px !important;background-image: url(https:\/\/www.digitalcustomercare.eu\/wp-content\/uploads\/2019\/04\/MG_9713S-Kopie-1-e1554954579506.jpg?id=2051) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_column_text]<\/p>\n
Your customers have changed. So should your customer service.<\/span><\/h1>\n
Our customer-centric approach enables our customers to achieve their goals, improve their performance and significantly reduce costs.<\/span><\/h4>\n