{"id":29126,"date":"2021-06-30T11:35:23","date_gmt":"2021-06-30T09:35:23","guid":{"rendered":"https:\/\/www.digitalcustomercare.eu\/?page_id=29126"},"modified":"2021-06-30T11:39:49","modified_gmt":"2021-06-30T09:39:49","slug":"outsourcing-your-shopify-customer-service","status":"publish","type":"page","link":"https:\/\/www.digitalcustomercare.eu\/en\/outsourcing-your-shopify-customer-service\/","title":{"rendered":"Outsourcing your Shopify customer service"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” full_height=”yes” el_class=”website-cover-image” css=”.vc_custom_1555472013862{margin-top: -50px !important;background-image: url(https:\/\/www.digitalcustomercare.eu\/wp-content\/uploads\/2019\/04\/MG_9661SD-e1555471898415.jpg?id=2157) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/2″]

Outsource your Shopify customer service<\/h1>
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Digital Customer Care Company is a leading contact centre with customer service staff working for a variety of clients.<\/h6><\/header>[\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”middle” css=”.vc_custom_1555381799782{margin-top: 50px !important;}”][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Do you have a successful Shopify e-commerce store? Does the amount of buyers become overwhelming? As a result of a huge amount of in-flowing requests and questions the quality of your customer service at Shopify decreases more than you have previously established and you just can\u2019t keep the customers happy.<\/p>\n

There is a solution to this issue \u2014 outsource your Shopify contact support with Digital Customer Care Company.<\/p>\n

Our team of professionals is going to provide your Shopify store with the attention it needs to grow and scale up. We will make sure that your operation is running smoothly 7 days per week, 24 hours a day.<\/p>\n

How can we help your business?<\/h2>\n

Not all companies have the time and resources to have a well-equipped, multilingual contact centre. This is where we can help. We offer customer services to help Shopify businesses address their customers’ issues and deliver a superior customer experience. In many different languages<\/a>! Many companies have already discovered the benefits of using outsourced contact centre solutions.<\/p>\n

What is our mission?<\/h2>\n

To deliver ideal customer service solutions that fit your organisation. If you want to spend more time achieving your business goals, leave the answering of phone calls, the handling of chats, direct messages on social media and emails to our company’s professional customer service agents.<\/p>\n

Customer service scalable to your needs<\/h2>\n

We understand that no two businesses are the same. Every organisation is unique and its customers have specific needs. Therefore, our customer service does not offer standard solutions. We develop a specific approach that fits your industry.<\/p>\n

You can rest assured that the agents handling the inbound messages will provide your customers with accurate information and suggest the most appropriate solution to their problems.<\/p>\n

Why outsource customer service?<\/h2>\n

If you are looking for flexible and functional customer service management, our company is just what you are looking for. With our services you will improve customer relations, save time, reduce operational costs and, of course, increase your turnover. Solve customer problems quickly and easily with us at your side.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”left-column-page”][vc_single_image image=”2066″ img_size=”medium”][vc_column_text]<\/p>\n

Why our customers choose us<\/h2>\n

Don\u2019t leave your Shopify store customers waiting!\u00a0Get high-quality answers to your customer emails and real-time live chats.<\/strong> Outsource your Shopify customer service to our 24\/7 customer support experts in different languages.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1537510132119{padding-top: 40px !important;padding-bottom: 30px !important;}”][vc_column]

Why Digital Customer Care Company?<\/h2><\/header>[vc_row_inner css=”.vc_custom_1536216404696{padding-top: 40px !important;}” el_class=”custom-ico-headins”][vc_column_inner width=”1\/4″]
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Our passion<\/h4>

Our passion<\/a> is helping customers. This is our core activity.<\/p><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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Excellent customer experience<\/h4>

We work with a professional, well-trained team that delivers an excellent customer experience<\/a>.<\/p><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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Service Level Agreement<\/h4>

We have the toughest SLA<\/a> in the industry. We guarantee an average response time of no more than 30 seconds. If we don\u2019t meet these standards, we\u2019ll refund you!<\/p><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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Learn & improve<\/h4>

Agents constantly improve their skills and stay abreast of your products.<\/p><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1536216409502{padding-top: 40px !important;}” el_class=”custom-ico-headins”][vc_column_inner width=”1\/4″]

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Multilingual<\/h4>

We work with an international<\/a> team and provide live chat in Dutch, English, German, French, Arabic, Italian, Portuguese, and Spanish.<\/p><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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Omnichannel<\/h4>

We support many communication channels<\/a>, including: email, Facebook, Twitter, and of course, live chat.<\/p><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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Extended business hours<\/h4>

We\u2019re open 24 hours a day<\/a>, 7 days a week, 365 days a year!<\/p><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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E-commerce optimised<\/h4>

Pre-selling, upselling, cross-selling, order processing, returns and all other activities for online retailers.<\/p><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_single_image image=”454″ img_size=”full” alignment=”center”][\/vc_column][vc_column width=”2\/3″][vc_column_text]With Digital Customer Care Company we can serve our international website visitors better and faster. This no less than 7 days a week, 24 hours a day, and in 5 different languages!<\/em><\/p>\n

Johan van de Water \u2013 Nooteboom Trailers<\/strong>[\/vc_column_text][vc_single_image image=”456″ img_size=”full”][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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