{"id":32203,"date":"2022-10-25T12:48:04","date_gmt":"2022-10-25T10:48:04","guid":{"rendered":"https:\/\/www.digitalcustomercare.eu\/?page_id=32203"},"modified":"2023-09-26T13:23:36","modified_gmt":"2023-09-26T11:23:36","slug":"outsourcing-level-1-l1-technical-support","status":"publish","type":"page","link":"https:\/\/www.digitalcustomercare.eu\/en\/outsourcing-level-1-l1-technical-support\/","title":{"rendered":"Outsourcing level 1 (L1) technical support"},"content":{"rendered":"
[vc_row full_width=”stretch_row_content_no_spaces” full_height=”yes” el_class=”website-cover-image” css=”.vc_custom_1555472013862{margin-top: -50px !important;background-image: url(https:\/\/www.digitalcustomercare.eu\/wp-content\/uploads\/2019\/04\/MG_9661SD-e1555471898415.jpg?id=2157) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/2″] Digital Customer Care Company has a vast experience in providing outsourced technical support services to companies in Europe, the US and Canada. With a strong professional background, well trained agents, and innovation, we can deliver impeccable outcomes under highly competitive market challenges.<\/p>\n We offer skilled & tech-oriented agents, smart management, and a solid background to help you quickly cover any requests from your clients. Our tech specialists work with companies across different industries, supporting their desire to deliver excellent customer experience.<\/p>\n We’ve resolved hundreds of thousands of technical support contacts for companies worldwide through live chat, email and phone support. With a 100% university educated, technically skilled team, we’re prepared for any customer challenge – no matter how complex.<\/p>\n [\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”left-column-page”][vc_single_image image=”2065″ img_size=”medium”][vc_column_text]<\/p>\n We relieve you of helpdesk requests by managing the technical support team, taking back-office routine out of your hands and providing emotional peace of mind.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1537510132119{padding-top: 40px !important;padding-bottom: 30px !important;}”][vc_column]Outsource level 1 (L1) technical support<\/h1>
Our technical support is solidly built upon a high-performance, process-driven team. How can we help you?<\/h6><\/header>[\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”middle” css=”.vc_custom_1555381799782{margin-top: 50px !important;}”][vc_column width=”2\/3″][vc_column_text]<\/p>\n
24\/7 Technical Support<\/h2>\n
Serve your customers’ most challenging requests with ease<\/h2>\n
What will our L1 technical support team do for you?<\/h2>\n
\n
Why our customers choose us<\/h2>\n
Why Digital Customer Care Company?<\/h2><\/header>[vc_row_inner css=”.vc_custom_1536216404696{padding-top: 40px !important;}” el_class=”custom-ico-headins”][vc_column_inner width=”1\/4″]