Careers
We hire people who care about getting customer support right — clear communication, steady quality, and the discipline to follow processes that protect both customers and the brands we represent. Fast typing, initiative, teamwork, and multitasking matter here. Clear communication counts for more than a technical master’s degree.
Our team works from Amsterdam (and partly from home) on ecommerce customer service and first-line technical support, in up to eight languages, with agent turnover under 3%. We provide full training; motivated people can grow into team lead, sales, or marketing roles.
If you want to understand how we operate before you apply, read about us.
Why work with us?
- Often set your own working hours
- Option to work (partly) from home
- Work for a market leader in customer service
- Your own workstation with two large screens
- Phone / home-office allowance
- Structured onboarding and coaching
- Room to grow in a fast-growing company
- Informal culture — serious work, strong team spirit
What our team says on Glassdoor
On Glassdoor, current and former employees rate Digital Customer Care Company 4.9 out of 5. Reviews are written by people who have worked in our contact centre — not by us.
They mention structured onboarding, approachable team leads, and an operation that treats customer support as a profession. If you want an honest picture of day-to-day work before you apply, their reviews are a useful place to start.
