Let’s have a look at some numbers.

In 2012, $ 57 billion was spent to generate web traffic. Of this, $ 23 billion resulted in bounced traffic.

That hurts! But it gets worse before it gets better:

On average, $ 91 was spent to get 1 visitor to a website. However, only $ 1 was spent to convert the visitor once they arrived on the site.

No wonder only 2% of visitors are actually converted!

So how can the online marketer succeed and optimize results against all odds?

While trying to increase traffic is an option, interacting with your existing hard-earned traffic is a much more efficient and cost-effective approach. Through live human interaction, Digital Customer Care Company enables online marketers to deliver the kind of rich, engaging customer experience that drives results. Through keyword targeting and visitor behaviour, Digital Customer Care Company will determine which customers should be contacted. We’ll deliver relevant interaction designed to convert the visitor into a qualified lead.

Furthermore, the rich stream of content captured by our live interactions with your visitors can be used to provide actionable insights for customers, so you can further optimize your marketing campaigns.

The results have been proven:

  • Lowered CPL (cost-per-lead);
  • More leads;
  • Reduced bounce rates;
  • Marketing success.


  • IT companies;
  • Car dealers;
  • Advertising and marketing agencies;
  • Law firms;
  • Architectural and engineering firms;
  • Temporary employment agencies and recruitment & selection;
  • Real estate agents;
  • Financial service providers;
  • Industrial enterprises.

Read more about how we learn about your products and services.