From selecting the best live chat software for your needs to realizing customer-specific integrations, Digital Customer Care Company guides you through the entire process of setting up live chat for your customer service. We can take most of the work off your hands.

This involves various aspects, such as the design of the chat window. It’s important that it doesn’t look strange or out of place, but that it fits your website so that your visitors trust and start using it.

Or maybe you want to integrate live chat seamlessly with a specific part of your website. For example with the shopping cart, so that you can help your shopping visitors more easily. Or perhaps you want to integrate live chat with your CRM system so that you can easily switch between the conversation with the customer, and their data.

Our implementation team works with every new customer to successfully roll out live chat. During the initial optimization period, we ensure that live chat meets or exceeds your expectations. For example, we work hard to achieve a healthy ROI: we generate leads, increase conversion and customer satisfaction, and reduce costs.

Our implementation and consultancy services are suitable for all companies. We work with companies that want to start with live chat, but also with companies that already use it and want a more customized solution.

Do you want to know more? Contact us so that we can send you a tailored offer.