Live chat is still a relatively young addition to the communication mix, but nonetheless, it has existed for a while. In the nineties, we used the then-highly-popular […]
Live chat is still a relatively young addition to the communication mix, but nonetheless, it has existed for a while. In the nineties, we used the then-highly-popular […]
Trends toward outsourcing in general have accelerated again after the recession when companies started looking for cost savings and minimal operational complexity. With the current volatile economy, […]
A study set up by LiveChat Pro among 98 Dutch webshops with live chat shows shocking results. The average live chat operator of a webshop scores a […]