Many businesses reach a point where they have to ask themselves if they should outsource certain aspects of their operations in order to scale up. Customer service […]
When is the right time to outsource customer service?
How to outsource customer service for your Shopify webshop
If you run an online store on Shopify, you already know that great customer service is key to increasing conversions. But what if you don’t have the […]
How to outsource customer service for your Amazon webshop
Excellent customer service is crucial to the success of your Amazon webshop. However, providing it takes specialised knowledge, a high level of expertise and in-depth knowledge. Why […]
How much does it cost to outsource customer service?
When you’re competing on a global scale, making sure your prospects and clients have access to the customer support they need, any time of the day or […]
Tips for live chat outsourcing
Live chat has become a veritable tool for businesses that seek conversion increase in the number of visitors to their website. It allows a representative of the […]