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When is the right time to outsource customer service?

27/10/2022 Anthony Carter Outsourcing Comments Off on When is the right time to outsource customer service?
Wanneer is het juiste moment om de klantenservice uit te besteden?

Many businesses reach a point where they have to ask themselves if they should outsource certain aspects of their operations in order to scale up. Customer service […]

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How to outsource customer service for your Shopify webshop

12/09/2021 Anthony Carter Outsourcing Comments Off on How to outsource customer service for your Shopify webshop
Hoe je de klantenservice voor jouw Shopify webwinkel kunt uitbesteden

If you run an online store on Shopify, you already know that great customer service is key to increasing conversions. But what if you don’t have the […]

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How to outsource customer service for your Amazon webshop

17/08/2021 Anthony Carter Outsourcing Comments Off on How to outsource customer service for your Amazon webshop
How to outsource customer service for your Amazon webshop

Excellent customer service is crucial to the success of your Amazon webshop. However, providing it takes specialised knowledge, a high level of expertise and in-depth knowledge. Why […]

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How much does it cost to outsource customer service?

11/06/2021 Anthony Carter Outsourcing Comments Off on How much does it cost to outsource customer service?
How much does it cost to outsource customer service?

When you’re competing on a global scale, making sure your prospects and clients have access to the customer support they need, any time of the day or […]

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Tips for live chat outsourcing

27/03/2018 Anthony Carter Outsourcing Geen Reacties

Live chat has become a veritable tool for businesses that seek conversion increase in the number of visitors to their website. It allows a representative of the […]

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Categories
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  • Live Chat Best Practices (35)
  • Outsourcing (5)
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Recent posts
  • Unlocking Potential: Strategies for Developing a High-Performing Helpdesk Team 28/03/2023
  • The Metrics that Matter: Improving your Technical Support Performance 24/03/2023
  • The Impact of AI on Customer Service: What You Need to Know 14/03/2023
  • How to Adapt Your Technical Support Strategy for the Hybrid Workforce 07/03/2023
  • How to educate your helpdesk clients about technical support scams 02/03/2023
  • Customer Effort Scores – everything you need to know 21/02/2023
  • Tech support user communities – what are they and should you start one? 30/01/2023
  • How to measure the effectiveness of your helpdesk 26/01/2023
  • What are customer success playbooks, and why are they vital for your business? 12/01/2023
  • How to choose the right helpdesk software 29/12/2022
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