When making an online transaction, it can feel like you are toying with your hard-earned money. A live chat can help bring life to the transaction. People […]
When making an online transaction, it can feel like you are toying with your hard-earned money. A live chat can help bring life to the transaction. People […]
Businesses offering e-commerce services have a present challenge to tackle. How do you help an online shopper deal with their confusion and questions while trying to make […]
Improved live chat services It is no longer news that live chat has been an invaluable tool in dealing with customer queries with a view to increasing […]
One of the things that live chat can do for you is the provision of information and data that you can use to identify and cultivate potential […]
When it was first launched in 2002, many companies did not immediately see the potentials of live chat for conversion increase on their websites. Over the years […]
It is not enough to offer live chat services. Whatever is worth doing at all is worth doing well. Poor live chat service delivery can chase online […]
When you are ready to incorporate live chat into your business website, there are a few things you need to look out for. Choosing the right software […]
Business relationships involves the exchange of data and information between two entities. Usually, a business and a customer or two business entities. Everything in life boils down […]
So you have decided to outsource live chat and have started your search for a live chat outsourcing partner to support your business. I am writing this […]
In June and early July, we studied the availability of live chat among 163 Dutch websites. These websites, ranging from webshops and online travel agencies to company […]