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How AI and Automation Are Shaping Customer Service

17/07/2023 Anthony Carter Digital customer service Comments Off on How AI and Automation Are Shaping Customer Service
Hoe AI en automatisering de klantenservice vormgeven

In today’s fast-paced business landscape, technological advancements have revolutionized various industries, and customer service is no exception. Artificial Intelligence (AI) and automation have emerged as powerful tools […]

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How we Build a Customer-Centric Culture

10/07/2023 Anthony Carter Digital customer service Comments Off on How we Build a Customer-Centric Culture
Hoe wij een klantgerichte cultuur opbouwen

In today’s highly competitive business landscape, building a customer-centric culture is essential for companies to thrive. At Digital Customer Care Company, we understand the significance of placing […]

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Your guide to WhatsApp support in 2022

20/06/2022 Anthony Carter Digital customer service Comments Off on Your guide to WhatsApp support in 2022
Jouw gids voor WhatsApp klantenservice in 2022

With over 2 billion users, half of whom use the app every single day, there’s no doubt that WhatsApp is the most popular mobile messenger app worldwide. […]

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Best practices for customer service through Facebook Messenger

04/05/2022 Anthony Carter Customer Service, Digital customer service Comments Off on Best practices for customer service through Facebook Messenger
Best practices for customer service through Facebook Messenger

Conversational marketing is a huge buzzword in customer service these days, and with an estimated 2.77 billion users currently using messaging apps worldwide, it’s easy to see […]

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  • Live Chat Best Practices (35)
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  • Technical support (13)
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Recent posts
  • Personalization at Scale: Tailoring Customer Service for Individual Needs 08/09/2023
  • Crisis Management in Customer Service: Navigating Challenges with Grace 04/09/2023
  • Omnichannel Customer Engagement: Creating Seamless Experiences Across All Touchpoints 04/09/2023
  • Leveraging Technology to Improve Customer Service: Tools and Trends to Watch 20/08/2023
  • Turning Complaints into Opportunities: Effective Strategies for Handling Customer Feedback 07/08/2023
  • Creating Memorable Moments: Designing WOW Experiences for Your Customers 07/08/2023
  • Mastering the Art of Active Listening for Exceptional Customer Service 24/07/2023
  • How AI and Automation Are Shaping Customer Service 17/07/2023
  • Unlocking Business Efficiency and Profitability: The Cost-Saving Benefits of Outsourcing Customer Service 10/07/2023
  • How we Build a Customer-Centric Culture 10/07/2023
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